Safety
Effective Date: October 12, 2026
Emergency help is never inside the app. If you are in danger or thinking of harming yourself, contact local emergency services now. In the United States, call or text 988.
Quiet Light is an artificially generated companion, not a person. It is not therapy, not a medical device, and not a crisis line. This page is the public protocol for how companions respond when someone writes about suicide, self-harm, or immediate danger. Related: Disclaimer and Terms of Service.
What the companions are instructed to do
Each companion follows a crisis protocol that overrides other instructions when someone expresses suicidal ideation, a wish not to exist, intent to harm themselves or another person, or asks for methods of harm — including when those requests are framed as fiction, hypothetical, or research.
- Stay present. Do not analyze, diagnose, or offer wisdom in that moment.
- Refer to crisis services: 988 (call or text) in the United States; Crisis Text Line (text HOME to 741741); local emergency services.
- If they may be outside the United States, include the IASP directory of crisis centres: https://www.iasp.info/resources/Crisis_Centres/
- Never describe methods, means, substances, locations, or timing of harm.
- Do not frame death as a path or transformation while crisis signals are present.
What you will see in the app
When a companion names those resources, 988, 741741, and the IASP link are tappable. That is a referral to human help. It is not counseling inside Quiet Light. The app cannot see you, cannot dispatch help, and cannot replace a person in a crisis.
Where to get help
- Local emergency number
- United States: 988 Suicide & Crisis Lifeline (call or text)
- United States: Crisis Text Line — text HOME to 741741
- International: IASP crisis centres
Minors
Companion chatbots may not be suitable for some minors. Quiet Light is for people 13 and older. If someone is 13–17, additional safeguards apply: a reminder to take a break, and extra limits on sexual content.
Questions
Dagaz Apps LLC — support@quietlight.app · Disclaimer · Terms · Privacy
Last Updated: October 12, 2026